PRIVACY STATEMENT

Artivelo is located at Lange Weistraat 41 2871BL Schoonhoven, is responsible for the processing of personal data as shown in this privacy statement.

Contact details:

Artivelo
Lange Weistraat 41
2871BL Schoonhoven
Tel: +31 85 007 06 62
Web: www.artivelo.com

Data that Artivelo processes

We would like to draw your attention to the fact that we will collect and use the personal data you provide us as this is necessary to conclude and execute a possible agreement with you.

You are not required to provide us with your personal data. However, if you do not provide us with sufficient personal data, it is possible that we cannot perform the aforementioned activities. The effective date for the validity of these terms and conditions is 6-12-2019, with the publication of a new version the validity of all previous versions expires.

Sharing of personal data with third parties

Artivelo does not sell your data to third parties and will only provide this if this is necessary for the implementation of our agreement with you, in order to comply with a legal obligation or to meet your request. To guarantee the continuity of Artivelo, Artivelo makes backups of its data with an external cloud provider. Artivelo remains responsible for the named processing.

Customer data

Artivelo processes your personal data because you use our services or buy our products. Below you will find an overview of the personal data that we process:

– First and last name
– Address data
– Telephone number
– E-mail address
– IP address
– Location
– Information about your activities on our website
– Data about your surfing behavior across different websites
– Internet browser and device type
– Purchase details when you place an order

Purpose of customer information

Artivelo processes your personal data for the following purposes:

– Handling your payment
– Sending promotions and promotions
– To be able to call or e-mail you if this is necessary to be able to perform our services
– Inform you about changes to our services and products
– Offer you the option to create an account
– To deliver goods to your adres
– Google and Artivelo analyze your behavior on the website in order to improve the website and to adjust the range of products and services to your preferences.
– Artivelo also processes personal data if we are legally obliged to do so, such as data that we need for our tax return.
– To provide you as a customer with the right service, we need the purchase data for, for example, the time that the warranty period lasts.

Storage time data

Artivelo does not store your personal data for longer than is strictly necessary to realize the purposes for which your data are collected. We use the following retention periods for the following (categories) of personal data:

data Storage time Reason
First and last name 2 years We use this to make communication personal.
Address details 2 years If you want to have a product sent, we will send it to your address
Telephone number 1 year We record this to contact you or have you contacted in the event of a purchase.
E-mail 2 years Until you no longer wish to receive the newsletter We record your e-mail address for communication and internal marketing purposes
IP address / location information 1 year We record your IP address for internal marketing purposes.
Information about your surfing behavior over different websites 50 months The website is subject to major changes, this is because we want to create a user-friendly experience for you.
Data about your surfing behavior across different websites 50 months Artivelo is part of the Google advertising network
Internet browser and device type. Example, Google Chrome or Microsoft Explorer. Tablet or mobile 50 months Our website is maintained by a team of experts, for them it is important to know which browser and device type they should focus on.
Payment data guarantee period  As long as the warranty for the relevant product lasts,

5 year

 To provide you as a customer with the right service, we need your data for the duration of the warranty period. If we have to remove the data, we cannot link the purchase and the guarantee.

Purpose of supplier data

If you are a supplier or other contractor, your personal details are also necessary for the conclusion and execution of the agreement. When purchasing, this is necessary to let you know what specifications or wishes a certain product must meet in our opinion, to be able to send a quote request or to place an order, to be able to pay your invoices and quickly and communicate efficiently with you about other aspects of the agreement.

Storage term suppliers data

For the supplier data we need it until the end of the warranty period of the last sold product.

Collaboration parties from Artivelo

Woocommerce

We use the services of Woocommerce to keep track of our administration and accounting. We share your name, address and place of residence details and details regarding your order. This data is used for administration, deliveries and invoices. We use the services of Woocommerce to keep track of our administration and accounting. We share your name, address and place of residence details and details regarding your order. This data is used for administering sales invoices. Your personal data will be protected by the therms of Woocommerce. Woocommerce is obliged to maintain confidentiality and will treat your data confidentially. Woocommerce use your personal data for no purposes other than those described above.

Marktplaats.nl

We sell (part of) our articles via the Marktplaats.nl platform. If you place an order through this platform, Marktplaats.nl will share your order and personal details with us. We use this information to process your order. We treat your data confidentially and have taken appropriate technical and organizational measures to protect your data against loss and unauthorized use.

View, modify or delete data

You have the right to view, correct or delete your personal data. In addition, you have the right to withdraw your consent for data processing or to a object processing of your personal data by Artivelo. You also have the right to data transferability. This means that you can submit a request to us to send the personal data that we hold about you in a computer file to you or another organization mentioned by you. You can send a request for access, correction, deletion, data transfer of your personal data or request for withdrawal of your consent or objection to the processing of your personal data to info@artivelo.nl. To ensure that the request for inspection has been made by you, we request that you send a copy of your proof of identity with the request. In this copy your passport photo needs to contain a MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and Citizen service number (BSN) black. This is to protect your privacy. We will respond to your request as quickly as possible, within four weeks.

Cookies, or similar techniques, that we use

Artivelo uses functional, analytical and tracking cookies. A cookie is a small text file that is stored in the browser of your computer, tablet or smartphone when you first visit this website. Artivelo uses cookies with purely technical functionality. These ensure that the website works properly and that, for example, your preferred settings are remembered. These cookies are also used to make the website work properly and to optimize it. In addition, we place cookies that track your surfing behavior so that we can offer customized content and advertisements. On your first visit to our website, we have already informed you about these cookies and have requested your permission to place them. You can opt out of cookies by setting your internet browser so that it no longer stores cookies. In addition, you can also delete all information that was previously saved via the settings of your browser.

Special personal data processing

Our website and / or service does not intend to collect data about website visitors under the age of 16. Unless they have permission from parents or guardian. However, we cannot check whether a visitor is older than 16. We therefore advise parents to be involved in their children’s online activities in order to prevent data about children being collected without parental consent.

How we protect personal data

Artivelo takes the protection of your data seriously and takes appropriate measures to prevent abuse, loss, unauthorized access, unwanted disclosure and unauthorized changes. If you feel that your data is not properly protected or there are indications of abuse, please contact our customer service or via info@artivelo.com. We reserve the right to change our privacy policy at any time. However, you will always find the most recent version on this page. If the new privacy policy has consequences for the way in which we process already collected data with regard to you, we will inform you by e-mail.